About Us

NAV Consulting Group is a boutique management consulting firm specializing in process improvement and operational excellence. We have proven results with leading technology, biotechnology, health services, and nonprofit organizations.

Nonprofits and educational organizations are important to us.  We believe they are essential in being able to shift and lift communities in positive directions.  We want to help.  We substantially discount our prices to support nonprofits and educational institutions, so please reach out to us for more information.

Our core values

Anchored Values
Anchored Values

Our general business approach and interactions with you are anchored to our core values:

  • Clients First
  • Partnership and Collaboration
  • Pride and Ownership of Work
  • Respect and Integrity
  • Enjoy the Moments

DEI: As a woman- and minority-owned business, we are fully committed to Diversity, Equity, and Inclusion in all aspects of our work.

Our consultants

NAV Consulting Group’s consultants bring a wealth of experience and expertise to your projects:

  • 10+ years of high-tech, biotech, health services, and nonprofit industry experience
  • In depth business acumen of customer service, technical support, information technology, professional services, and technical training lines of business
  • Certified in process improvement best practice frameworks and methodologies
  • Business-centered and technically savvy
  • Passion for process improvement

Our approach

NAV Consulting Group adapts our approach to your business style and culture.  We partner closely with your management teams to understand the culture, strategic and operational objectives, and process improvement opportunities.  Based on this information, we choose the most appropriate consultants and tools to deliver optimal results for your business.

Our toolkit

Business process management methodologies and frameworks are a core part of our toolkit.  Our consultants are certified in several process improvement methodologies and frameworks.  We use the best tools for the job at hand which can include any combination of the following process methodologies and frameworks:

Tools & Methods
Tools & Methods