NAV Consulting Group is a boutique management consulting firm specializing in process improvement and operational excellence. We have proven results with leading technology, biotechnology, health services, and nonprofit organizations.
We believe nonprofit and educational organizations are essential in shifting and lifting communities in positive directions. We want to help. We substantially discount our prices to support nonprofits and educational institutions, so please reach out to us for more information.
Our core values
Our general business approach and interactions with you are anchored to our core values:
- Clients First
- Partnership and Collaboration
- Pride and Ownership of Work
- Respect and Integrity
- Enjoy the Moments
DEI: As a woman- and minority-owned business, we are fully committed to Diversity, Equity, and Inclusion in all aspects of our work.
Our consultants
NAV Consulting Group’s consultants bring a wealth of experience and expertise to your projects:
- 25+ years of high-tech, biotech, health services, and nonprofit industry experience
- In depth business understanding of IT, customer service, and technical support lines of business
- Certified in process improvement best practice frameworks and methodologies
- Business-centered and technically savvy
- Passion for process improvement
Our approach
NAV Consulting Group adapts our approach to your business style and culture. We partner closely with your management teams to understand the culture, strategic and operational objectives, and process improvement opportunities. Based on this information, we choose the most appropriate consultants and tools to deliver optimal results for your business.
Our toolkit
Business process management methodologies and frameworks are a core part of our toolkit. Our consultants are certified in several process improvement methodologies and frameworks. We use the best tools for the job at hand, which can include any combination of the following process methodologies and frameworks:
